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Frequently Asked Questions

  1. How are you pricing? 

    We charge based on the number of total subscribers in your account. For more information visit our pricing page. 

  2. Can I cancel my plan anytime? 

    Yes you can. You just have to email support@getbot.ninja with the account information. 

  3. Will I be charged automatically after the free trial ends? 

    Yes, as a credit card is required to sign up. 

  4. Is it possible to have multiple projects under one account? 

    Yes, depending on the package you sign up with. 

5. Can I test all the features during free trial?

Yes. There are no limitations.

6. Is it possible to add teammates or multiple clients under one account?Yes, you can share your projects with team members and clients.

7. Is there a white label option?  

Yes, there is. Please contact support@getbot.ninja.

8. Where may I watch your tutorials?  

There is a dedicated tutorial section in your BotNinja dashboard.